GoEngine is dedicated to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and share your information when interacting with our services. This Privacy Policy applies to information collected on our website [goengine.co], our mobile applications, and any other online services provided by GoEngine (collectively, the "Services"). "Personal Information" refers to any information that, alone or combined with other data, can be used to identify an individual. This includes, but is not limited to, your name, email address, and IP address.
Information We Collect
Information You Provide Directly: When you create an account, contact us, or use our services, we may collect information you provide, such as your name, email address, phone number, mailing address, username, password, marketing goals, target audience specifications, and any data relevant to your project. If you apply for a job, information related to your employment history.
Information Collected Automatically: We automatically collect certain information when you interact with our Services, including your IP address, browser type, operating system, website usage data (pages visited, time spent, click-throughs), cookies and similar tracking technologies, and location data (if permitted).
Information From Third Parties: We may receive information about you from third parties, such as social media platforms when you connect your accounts, and from analytics partners who help us understand user behavior.
SMS Communications
GoEngine will only send you text messages if you have explicitly consented to receive them, and your phone number will never be shared with third parties for marketing purposes. These messages may include appointment reminders, campaign updates, follow-up messages, or billing inquiries. Message frequency will vary depending on the type of communication, with examples including up to two messages per week regarding appointments or account status. Please be aware that standard message and data rates from your carrier may apply, and these fees can vary based on domestic or international messaging. You can opt-in to receive SMS messages verbally, through online forms, or via email.
You can opt-out of receiving SMS messages at any time by replying "STOP" to any received text or by contacting us directly at (864) 300-0344. For help, reply "HELP" to a text or call the same number. Standard messaging disclosures apply: message and data rates may apply, you can opt-out by texting "STOP," and message frequency may vary.
How We Use Your Information
- To provide and improve our services: We use your information to deliver our digital marketing services, personalize your experience, and improve our website and applications.
- To communicate with you (regarding projects, updates, etc.): We use your information to communicate with you about your projects, provide updates, respond to inquiries, and send important notifications.
- For marketing and promotional purposes (with opt-out options): With your consent, we may use your information to send marketing and promotional materials. You can opt out of these communications at any time.
- To analyze website and service usage: We analyze user data to understand how our Services are used, identify trends, and improve our offerings.
- To fulfill legal obligations: We may use your information to comply with legal obligations, such as responding to subpoenas or court orders.
- To improve security: "We use your information to protect our Services and users from fraud, unauthorized access, and other security risks."
Sharing Your Information
- With third-party service providers (analytics, hosting, etc.): We share information with third-party service providers who assist us with analytics, hosting, payment processing, and other services necessary to operate our business.
- With business partners (only when necessary for services): We may share information with business partners when necessary to provide our services, and only under strict confidentiality agreements.
- In response to legal requests (subpoenas, court orders): We may disclose your information if required by law, such as in response to a subpoena or court order.
- In connection with a business transfer (merger, acquisition): In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the acquiring entity.
Data Security
- Description of security measures taken to protect data: We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure, including encryption, firewalls, and secure servers.
- Disclaimer that no method is 100% secure: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
Your Choices and Rights
- Accessing, correcting, or deleting your data: You have the right to access, correct, or delete your Personal Information. You can request this by contacting us.
- Opting out of marketing communications: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails.
- Cookie management: You can manage your cookie preferences through your browser settings.
- Information related to data portability: "You may have the right to data portability, and to request a copy of your data."
- Information related to data retention: "We retain your data for as long as necessary to provide services, comply with legal obligations, and protect our rights."
Changes to This Privacy Policy
How GoEngine will notify users of changes: We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website or by sending you an email.
Effective date of the policy: The effective date of this Privacy Policy is 04/03/25.
Contact Us
Contact information for privacy-related inquiries: If you have any questions or concerns about this Privacy Policy, please contact us at hello [at] goengine.co.